Thank you for your comments, so that we may take advantage of these opportunities to work on our environments. We work hard each day to provide the finest hotel and casino entertainment experiences available, so we take our role seriously in making all our customer’s visits enjoyable ones. Hello Chasity, Let me begin by saying that we are always concerned when we hear from a customer that has encountered people, products, processes, or facilities at our property that diminished their vacation enjoyment.

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